Want to become a

Hotelier?

Join the World's First Social Learning App to accomplish your dream. Download the Xpert App to get to learn from genuises.

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Which Hoteliers can I learn from?

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Ajay Bakaya

Executive Hospitality Management, Sarovar Hotels

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Ankur Bhatia

Executive Director, Bird Group

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Anshu Sarin

CEO at Keys Hotels

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Dipak Haksar

Retired CEO, ITC Hotels

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Nakul Anand

Executive Director at ITC Limited

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Prithvi Raj Singh Oberoi

Executive Chairperson, EIH LIMITED (HOSPITALIT...

How is Xpert different?

Traditional Learning
via Classes/Courses

Academically Trained Teachers
Bookish Instructional Learning
Teachers have limited knowledge
on real life application.
Marks and Fees gets you access
Time constraints
Offers certification/Degree
Strict Syllabus

Experiential Learning
at Xpert

Professional Geniuses
Hands-on Experience
Experts share and inspire learners
with real life experiences
Passion to Learn is the sole criteria
Learn anytime anywhere
Unbeatable Exclusive knowledge
Unlimited Learning

Learn Only From The Best

Through experiential learning we give aspiring Hoteliers like you an opportunity to leverage the best experience of the best to solve real-world challenges.

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What questions are bothering you?

What sort of opportunities does the Indian market hold for your chain of hotels?
How do you choose the destinations/cities in which you locate your hotels?
Do you see Tier II towns in India as big growth markets? What is the kind of travellers they attract—business or leisure?
What are the kind of opportunities that India offers to your brand?
How much emphasis do you pay to creating popular F&B brands within your hotels?
What do you look for while choosing partners in India?
What advice would you give to upcoming Hoteliers?
How should an aspiring Hoteliers handle failure?
Is there any decision that has backfired?
How do you leverage technology in your rooms, suites and across the property to offer millennial guests the experiences and luxuries they are looking for?

What can you do on Xpert?

LEARN DIRECTLY FROM TOP Hoteliers

Learn about Hoteliers' early days, education and career choice, challenges, success, techniques, and opinions.

STAY UPDATED ON THE INDUSTRY

If you're just getting into the game, you must stay abreast as to what key moves are being made by Hoteliers.

ASK ALL YOUR QUESTIONS

Your dilemmas would be addressed by the Hoteliers, inducing you to make the right career decisions and moves.

Who are we?

Our Mission

Making Experts Accessible to All

Xpert - is a social learning app to help you learn from the best. We are not your regular online course, but rather an experience that is beyond regular classes, lectures & assignments. We have India's top experts across each profession share their experiences, opinions, techniques & advice accumulated over the lifetime of their careers.

What is Hotel Management?

A hotelier is the one who runs the functioning of a hotel, motel, resort, or other lodging-related establishments. Supervision of a hotel operation includes, but is not limited to management of hotel staff, business management, maintenance and cleanliness standards of Hotel facilities, guest delight and customer service, marketing management, sales management, revenue management, other functions. The title ""Hotelier"" often refers to the hotel's head who is a hotel's head executive, though their obligations and authorities vary counting on the hotel's size, purpose, and expectations from ownership.

Hoteliers are usually exposed to long shifts that include late hours, weekends, and holidays due to the 24-hour operation of a Hotel. The ordinary workplace environment in hotels is fast-paced, with high levels of interaction with guests, employees, investors, and other managers.High level management consisting of senior managers, department heads, and General Managers may sometimes enjoy a more favourable work schedule consisting of a more traditional business day with occasional weekends and holidays off.

What are the qualities of a Hotelier?

A hotelier must be a people person with the interpersonal skills to stay guests and employees happy. They ought to be professional troubleshooters, who must be ready to consider creative and practical solutions to problems during a fast-paced environment. Reading, writing, and speaking clearly is a major component of the work. They should know safety rules, maintenance instructions, procedural manuals, and industry trade journals, Hotelier's need effective reading and comprehension skills. They must be ready to organize and keep track of projects, schedules, and other people.:

Empathy
Motivation
Integrity
Passion
Creativity

Who are the top Hoteliers?

Many of the world’s top Hoteliers were people who started their business and became their own boss. The most famous Hoteliers of the world include:Sheldon Adelson(Sands Hotel and Casino), Bill Marriott(Marriott International), Stephen A Wynn((Bellagio Casino Hotel Las Vegas), Barry Sternlicht(Starwood Hotels & W Hotels), Prithvi Raj Singh ‘Biki’ Oberoi(Oberoi Group), Ian Schrager (Boutique Hotel), Ajay Bak Aya(Sarovar Hotels)Dr. Ankur Bhatia(Bird Group), Anshu Sarin(Keys Hotels), Dipak Haksar(ITC Hotels & WelcomHotels), Arjun Oberoi(EIH Limited), Arun Saraf(Juniper Hotels), Ashish Akhanwala(SAMHI Hotels).

Lately, the next generation entrrepreneurs are making the buzz in the Indian Market: Vijay Shekhar Sharma(PayTM), Ritesh Agarwal(Oyo Rooms), Sachin Bansal(Flipkart), Deepinder Goyale(Zomato), Bhavish Agarwal(Ola Cabs), etc.

"
The key factor in my strategy is longevity.

-Sheldon Adelson, Chief Executive Officer of Las Vegas Sands
"
Don’t listen to what they say. Go see. — Chinese proverb.

-Bill Marriott, CEO of Marriott International
"
In the valley of the blind, the one eyed man is king.

-Steve Wynn, Founder, Bellagio Hotel and Casino
"
It's not the bricks and mortar, but our people who have made our hotels known worldwide.

-PRS Oberoi, Founder, Oberoi Group

How can you start as a Hotelier?

The hospitality industry is becoming more and more cut-throat with each passing day.A great hotelier must manifest out confidence and charisma.Many people believe that being a hotelier is not only a job but a mentality. Many say that it’s not a profession but a philosophy.You have to adapt to loving being among people. The main aim of the hospitality industry is not only to provide comfort to clients but make them feel pleasant.You need to be aware of a lot of things and always get on top of the sport .A good hotelier must be ready to make quick decisions. Most of these quick decisions also need to be the right decisions. This quality will help you resolve guest issues as soon as possible. You need to be observant to evaluate the surroundings.

What are the challenges of being a Hotelier?

Effective housekeeping teams are still important for brand reputation management and to drive loyalty amongst guests.New use of technology that benefits customers and not just hotel operations, helps hotel chains to stand out from the competition and attract new customers.In the hotel industry, design trends, technology and personalisation can all help to provide a meaningful experience and drive guest loyalty.Every hotel guest expects good customer service but today’s hoteliers must exceed expectations by being quite just good - they have to be excellent. Wise hoteliers understand that corporate obligation programmes can help to win customers and credibility along with goodwill, alongside benefiting employees, the environment and earnings.

How can you learn
Hotel Management at Xpert?

Xpert enables you to learn from hoteliers who are at the top of their game. Yes, it not any of the academic bookish knowledge we deliver. We deliver learning via the real life challenge, failure and success stories of the geniuses who have battled their way upto the top. They share as to how challenging their first step was, what was their first failure, what happened when their best bet failed, who did they recruit initially, what was the first year of joy like, the times when they felt like giving up, the hope that made never made them loose, etc. It's their journey, techniques and opinions that we share with aspiring entrepreneurs to help them closer to their dream. We intend to equip you with all the right information directly from geniuses to help you in your journey.

Ajay Bakaya

Ankur Bhatia

Anshu Sarin

Dipak Haksar

Nakul Anand

Prithvi Raj Singh Oberoi

How is Xpert different?

Traditional Learning via Classes/Courses

Experiential Learning at Xpert

Learn Only From The Best

What questions are bothering you?

Making Experts Accessible to All

Who are the top Hoteliers?

How can you start as a Hotelier?

What are the challenges of being a Hotelier?

How can you learn Hotel Management at Xpert?

Traditional Learning
via Classes/Courses

Experiential Learning
at Xpert

How can you learn
Hotel Management at Xpert?