Shashikala Ramachandra

Retired General Manager and advisor

  • What role did your educational background play in your career?

    My basic graduation was in Physics and Maths. I did my CAIIB of Indian Institute of Bankers. MBA in Finance, Certification from IDRBT and IICA. Trainings at Buffalo University on Technolgy Risk and at GFMI singapore on IFRS. All these helped in discharging my work effectively. Also underwent many trainings at NIBM , CAFRALetc for continual learning.

  • Describe a typical day at work for you?

    sometimes Hectic, sometimes enjoyable , light banter with team for de stress, manage the bosses, keep my brain active with background churning of issues to find solutions. Never pass on stress to subordinates and nake them feel bad. Discuss, guide, motivate, praise, cajole, give confidence..

  • How will the COVID-19 pandemic impact the banking sector?

  • Why do we need a credit management system?

    The mainstay of Banks are the earnings through interest on Loan assets. The resources for the Banks are mainly by raising deposits and borrowing in market and capital . Hence Banks have a huge responsibility of not only ensuring value to stake holders by earning profits but also to safeguard depositors money and timely repayments of funds borrowed. In such a situation it is imperative to have a codified and standardized credit management system by framing proper policies to guide the Bank through all times.

  • With the banking scenario changing constantly, what do you think are the needs of the banking sector?

    The immediate need of the Bankibg system is to have a robust Risk management system and good risk governance in place. Risk management is the only vertical in a Bank to provide an overarching analytical based views to the business units which is essential to steer through good times or tough times. It is essential gor Ridk management to be aware of internal and external environment and watch for any signals thst may hint at taking proactive steps.

  • How would you explain the old tax regime and the new tax regime?

    if you are talking about IT, I am not the person who can answer you. Apologies....

  • What are the software banking applications available in the industry?

    There are numerous software applications available for every function that Banks carry out. If you are specific about any function, I can answer better.

  • Can you elaborate on amortization?

    Amortization in layman language.. What you have earned today to cover costs of future can be apportioned to the tenor for which earned .. that is the future years. Vice versa for accounting of expenses incurred and paid today but pertaining to future years can be amortized over a future period gor which such expenses are incurred. Tried to answer without using jargons. if you have further doubts you can ask for a call. One Eg : Processing charges collected by Banks on .. ssy Term loan of 5 years. can be amortized by dividing the fee collected for future years.

  • What motivated you to become a banker?

    I think my introductory answers covers this. 1979 is when I joined.. didn’t have too many choices for a job. needless to ssy I loved my job after joining. Each day there will be something new to learn. Transfers give opportunity to meet different people. Satisfying customers gives us satisfaction. Good fir the grey cells to acquire knowledge from economy to every complexities in the entire banking structure

  • What skills and qualities do you think are necessary to have to become a successful banker?

    Good attitude and Good temperament. Patience and perseverance

  • What was the most challenging moment in your career?

    Most challenging moments are when handling credit proposals or monitoring existing borrowal accounts. We need to keep eyes and ears open, assimilate information. Manage pressure from external forces and take decisions at times against the will of such forces. Taking a tough stand when super convinced of the negative aspects.

  • How is the banking sector affected by the current economic scenario of India?

  • How do you think technology has influenced the banking sector?

    As you see digitalization is the mantra today. speed and accuracy in service delivery matters in this competitive environment. Plus the collateral advantage of data which is clearly the raw material in today’s functioning from identification of customer, assessing credit needs, establishing bonafides, monitoring, recovery, service delivery through digital channels...... so on. All these have helped Banks to meet the competitive requirements in international trade, ensured coordination and standardization of transactions in imports and exports, reaching out to the unbanked areas through financial inclusion, direct benefit transfers ensuring no middle men, ..I can go on and on ..

  • What motivated you to choose this career?

    I joined in 1979 , probably when most who are reading this were not born. The employment choices were less, but a Bank job was the most prestigious to get. I started loving my job after I joined. The learning excitement was such that I had no regrets and went ahead in my career. Never thought of changing even when I got the opportunity to join a Pvt sector Bank.

  • How was your experience with your first job?

    This was my first and only job. Right after graduation at 20 , I joined. It was a wonderful experience and a wonderful journey. Cherish every moment, every challenge, good as well as not so good moments.

  • How has your job evolved over the years?

    The career path was set. Bank gives an all round experience. you are in Rural, semi urban, urban , Metro. Each transfer is like a job change. New surroundings, nrw colleagues, new clients, new external contacts. You can serve a BPL customer to a millionaire, a farmer or an Industrialist. Huge potential to learn and meet people, seek satisfaction when your clients progress in life and remember even after you have moved out and after decades. Their one namaste says it all.. Reaching the GMs post and being recognised to head the most responsible Risk Management department is an achievement of my capabilities.

  • What are the 3 things every successful finance-professionals must-have?

    1. keeping oneself updated with all round knowledge 2. Lateral thinking 3. Mix of concepts with practicality

  • What is your biggest concern at your job? How do you manage it?

    Protecting organisational values. Synchronization with verticals who will have different goals . One needs to be forthright and diplomatic at the right moments

  • How did you rise in your role as a finance-professionals, what career hacks can you share?

    Knowledge, Hard work, Problem solving skills. Believe in everyday learning and from any source and any cadre

  • What's the advice you would like to give to an aspiring finance-professionals?

    Its an exciting and satisfying profession. Keep updating knowledge, have highest ethical standards, do not yield for pressure, build your persona on such a manner that you come out as very dependable , honest and hard working individual. ALWAYS BE SELF MOTIVATED. Do not look out for others to praise you.