Nishant Pradhan

Product Leader at Flipkart


  • What is your experience with shutting down a product or service? What are the key challenges in an end-of-life (EOL) process?

    the biggest challenge is to manage expectations of all those people that were involved in building the product. all those people whom you motivated convinced and cajoled to buid the product for you - explaining them why do you have to shut it down. second comes the customers. Providing them the right picture and leaving them hopeful of the decision is quite challenging. and lastly the people around you - it’s important to cull the rumours with facts and information.

  • What is the future of Product Management?

    defining the right set of problem to solve. rest all will be taken care by either a data scientist or the engineer

  • In the context of product management, how would you describe “low-hanging fruit”?

    solving for a problem in the short term.

  • What do companies look for while hiring product managers?

    problem solving skillset

  • When did you know Product Management was your calling?

    back in 2006-2007. when I understood product management as a function

  • How do you define your product-market fit?

    when you start acquiring majority of your customers via recommendation than marketing and when you are CM2 sorted.

  • What was the best resource while you were becoming a product manager?

    observing customer

  • How do you see your job evolving in the future?

    building vision and purpose for PMs

  • What was the most challenging moment in your career?

    figuring out product market fit for easy price

  • What motivated you to choose this career?

    leveraging my strengths of observing customer and ecosystem and having the right intuition about the customer thereby doing something meaningful for the customer

  • How was your experience with your first job?

    very rewarding. I started as a product quality analyst. you get to test the product end to end. thereby learning the most about the customer and the domain

  • What was the hardest decision you had to make as a product manager?

    shutting down a product. convincing myself and then people around me.

  • How has your job evolved over the years?

    from requirement gatherer to problem solver to problem identifier to purpose builder

  • What are the 3 things every successful product-managers must-have?

    vision and purpose clarity, stakeholder management, decision making

  • What is your biggest concern at your job? How do you manage it?

    convincing stakeholders.

  • How did you rise in your role as a product-managers, what career hacks can you share?

    figure out how the industry is shaping and either try to do something of your own or try to join hands with someone to shape it.

  • What's the advice you would like to give to an aspiring product-managers?

    observe. think. decide.

  • What role did your educational background play in your career?

    not much.

  • What are the 3 things every successful product-managers must-have?

    vision and purpose clarity, stakeholder management, decision making

  • How has your job evolved over the years?

    from requirement gatherer to problem solver to problem identifier to purpose builder

  • How did you handle disagreements with key stakeholders, whether engineers, cross-team dependencies, or executives?

    first of all disagreements are not to be feared. they can either get the best out of you or the other way round. it’s your choice. more importantly it’s important to handle them wrt the context. sometimes you win agreements with data, sometimes with vision selling, sometime with past experience, and at times with authority as well depending on the situation you do the needful.

  • What advice would you give to aspiring product managers?

    go in to depth of your product and problem. don’t be happy with facts and information - get insights about your customer. learn to thrive in the absence of data - trust your instincts.

  • What was your most successful product as product manager?

    Flipkart Marketplace

  • What are the biggest challenges you face in the VUCA World?

    not understanding the customer

  • How do you develop your product roadmap?

    figure out the right set of questions to be answered in the right order

  • What type of customer research do you conduct and how often?

    only to vet a hypothesis which is gut and instinct based and not via data

  • What are the three essential things required to have a successful career in product management?

    vision and purpose building, stakeholder management, decision making